Contacts
Contact Us
Welcome to the Contacts section of Zoome Casino. Our dedicated support team is here to assist you with any questions or concerns you may have. Below, you will find all the necessary information to reach us.
Email Support
For any inquiries, please reach out to us at [email protected]. We aim to respond within 24 hours.
Phone Support
Contact our customer support team by phone at (07) 9876 5432. Our support agents are available to assist you during the following hours:
- Monday to Friday: 9:00 AM – 10:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: Closed
Support Channels
Our support channels include:
- Email: [email protected]
- Phone: (07) 9876 5432
Callback Requests
If you would like a member of our support team to call you back, please email us your phone number and preferred time for a call to [email protected].
Visit Us
You can find us at:
Zoome Casino,123 Queen Street,
Brisbane, AU.
For directions to our location, please view this Google Map.
Live Chat Availability
Please note that live chat support is currently unavailable.
Escalation Procedure
If you feel that your concern has not been adequately addressed, you may escalate the issue by emailing us at [email protected]. We value your feedback and are committed to resolving any issues promptly.
Geographical Service Area and Licensing
Zoome Casino operates under a Curaçao license and services players within the AU region, specifically in Queensland. This jurisdiction allows us to provide a secure and fair gaming experience.
We only review Zoome Casino and are not its official representative.
